I’m Renee Latson, Ph.D., a Change Management and Human Performance Improvement professional with more than 15 years of experience. I help organizations guide people through large-scale transitions, system rollouts, AI adoption, and performance-based initiatives, so the change delivers the results it was meant to.

Most changes don’t fail because the technology or the plan was wrong. They fail because people never fully adopted them. My work focuses on the people side of change: helping employees understand why a change is happening, want to be part of it, learn how to do it, build the ability to do it on the job, and keep doing it.

I work with organizations through remote, hybrid, and on-site contract engagements.

How I Work

As a Prosci® Certified Change Practitioner, I apply the Prosci ADKAR® Model and 3-Phase Process alongside human performance improvement.

• Prepare the approach. I work with sponsors and project teams to define success, assess change impact and readiness, and size the strategy to the level of risk.

• Manage the change. I build ADKAR blueprints and sponsor, people manager, communication, and training plans. I coach sponsors and managers, address resistance, and track adoption so I can adjust when something isn’t working.

• Sustain the outcomes. I help organizations reinforce the change, measure results, and hand ownership to the business so the change lasts.

My Experience

Change Management Professional | Caterpillar (2021 – Present)
I lead enterprise change management initiatives. I partner with business leaders and cross-functional teams to turn organizational priorities into structured change and performance initiatives. My work includes change impact assessments, stakeholder communication plans, and readiness activities aligned to the Prosci ADKAR framework. I also provide sponsor coaching and report on adoption, readiness, and performance outcomes to leadership.

Change Management and Human Performance Improvement Consultant | Greenway Health (2021 – 2022)
I supported change management and human performance improvement efforts for electronic health record (EHR) and clinical system adoption in a highly regulated healthcare environment. I guided stakeholder discovery sessions to assess change impact, readiness, and performance gaps. I conducted root cause analysis to find barriers to adoption, and led a team of contract consultants across multiple concurrent initiatives.

Professional Learning Consultant | The Episcopal School of Dallas (2015 – 2021)
I led faculty adoption of new classroom and learning technologies, using change management practices to build awareness, readiness, and ongoing support. I designed professional learning workshops that helped faculty adopt new teaching practices, and partnered with academic leaders to align change initiatives with long-term goals. I applied human performance improvement methods to analyze performance data, identify root causes, and recommend targeted interventions.

Change Management and Human Performance Improvement Consultant / Founder | RoseLearning (2010 – Present)
Through RoseLearning, I help organizations manage the people side of change as employees adopt new systems, processes, and AI tools. I’ve built onboarding and readiness frameworks for more than 15 organizations, reducing time to proficiency and improving new-hire retention.

Where I’ve Made an Impact

• Manufacturing and Heavy Equipment: I lead enterprise change initiatives for Caterpillar, including ADKAR-aligned impact assessments, communication plans, sponsor coaching, and adoption reporting.

• Technology and SaaS: I drove technology adoption for Amazon, Cisco, Uber, and Cox Communications.

• Healthcare and Health Tech: I supported EHR and clinical system adoption for Cigna, Humana, and Greenway Health in regulated settings.

• Defense and Public Service: I partnered with the U.S. Army, Navy, and Coast Guard on mission-critical readiness programs.

• Financial Services and Insurance: I helped Freddie Mac and Exeter Finance teams adopt complex loan workflows and insurance processes.

• Higher Education and K–12: I partnered with the University of Tennessee, the University of Missouri, and The Episcopal School of Dallas on curriculum strategy and faculty adoption.

What I Bring

• Al adoption

• Change impact and readiness assessments

• ADKAR assessments and barrier-point analysis

• Sponsor and people manager coaching

• Stakeholder engagement and communication planning

• Resistance management

• Human performance improvement, including performance gap and root cause analysis

• Adoption, readiness, and performance reporting

• Sustainment and reinforcement planning

• Training and adoption enablement